Privacy Policy

StepBuilds ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform or contact us through our website located at stepbuilds.com.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our services.

We collect information that you voluntarily provide to us when you:

• Register or log in to our platform
• Submit a contact form or schedule a demo
• Upload documents for processing
• Communicate with our support team

The personal data we collect may include:

• Identity data: full name, company name
• Contact data: email address, phone number, postal address
• Account data: username, password (hashed), role
• Document data: invoices, bills, and other files you upload for extraction
• Usage data: IP address, browser type, pages visited, time spent

We use the information we collect to:

• Provide, operate, and maintain our services
• Process and deliver extracted document data to you
• Respond to inquiries, demo requests, and support tickets
• Send transactional and service-related communications
• Improve platform performance and user experience
• Comply with legal obligations

We do not sell, trade, or rent your personal information to third parties.

Documents you upload (invoices, bills, purchase orders) are processed solely for the purpose of data extraction as instructed by you. We treat all document content as strictly confidential. Document data is:

• Processed in encrypted, isolated environments
• Not shared with any third parties without your explicit consent
• Retained only for the duration required to complete processing, unless you request longer storage

We implement industry-standard technical and organisational measures to protect your data, including:

• TLS/HTTPS encryption for all data in transit
• AES-256 encryption for data at rest
• Role-based access control (RBAC) for platform users
• Regular security audits and vulnerability assessments

No method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

We use cookies and similar tracking technologies to maintain session state and improve performance. You may disable cookies in your browser settings, but some parts of the platform may not function properly as a result.

We may use third-party services for analytics, cloud hosting, and payment processing. These providers have access to your data only to perform tasks on our behalf and are obligated not to disclose or use it for other purposes.

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us at contact@stepbuilds.com.

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability

To exercise any of these rights, please contact us at contact@stepbuilds.com.

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last updated" date at the top of this page. Continued use of the platform after changes constitutes your acceptance of the revised policy.

If you have questions about this Privacy Policy, please contact us:

• Email: contact@stepbuilds.com
• Phone: +91 82381 35770
• Address: 104, Sukh Sagar, Vikram Nagar Road, Zatkawadi, Matawadi, Surat, 395006